Elevating customer experience through real connection and smart support.
Pro Support Partners is dedicated to providing exceptional customer service with a personal touch to help your business thrive. Our support systems are designed to bring transparency, expertise, and customer-centric solutions to every interaction. We specialize in delivering customer experiences that are thoughtful, efficient, and genuinely human. Whether you’re a startup building from scratch or an established company ready to scale, we provide tailored support systems that keep your customers at the heart of every interaction.
Why Work With Us
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A friendly, proactive team that’s always ready to help and genuinely cares about your customers.
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Proven experience and leadership in customer support and operations — we’ve done this before, and we’re really good at it.
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Clear, honest communication — no buzzwords, no runaround, just real talk and real results.
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Hands-on partners who treat your business like it’s their own and are with you every step of the way.
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Experts in customer support who love what we do and are here to make your service shine.
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Flexible and easy to work with, adapting to your needs as your business grows.
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Always looking for better ways to support your customers and make things run smoother.
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Focused on creating great experiences that your customers will actually remember (in a good way).
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Quick to get started, easy to integrate, and excited to be part of your journey.
Welcome to
Pro Support Partners
Customer care? Covered.
You? Relaxed and unstoppable.
💬 Human Customer Support, Done Right — Expert, Empathetic, and Bilingual.
When it comes to customer service, nothing beats a real human. Bots can handle quick answers, but only people can read the room, solve the weird stuff, and turn frustration into trust. From “Where’s my order?” to “Help, it’s on fire!”—our friendly team brings empathy, creativity, and just the right amount of charm. Delight your customers with support via email, chat, and more—always tailored to your brand. You build the magic. We’ll keep your customers smiling.
Services
At Pro Support Partners, we partner with e-commerce brands, startups & scale-ups, selling direct-to-consumer, who need to outsource their customer support; we make customer support your secret weapon. We started by helping brands we love, and now we help businesses of all sizes keep customers happy (and not yelling in all caps).
Customer support excellence
We prioritize your customers happiness to ensure they keep choosing you.
We will keep your SOPs up to date.
Your standard operating procedures — the playbook your team follows
We will treat your business as our own.
We don’t just support your customers — we protect your brand, solve problems proactively, and go the extra mile like it’s our name on the door.
Why Pro Support?
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A friendly, proactive team that’s always ready to help and genuinely cares about your customers.
-
Hands-on partners who treat your business like it’s their own and are with you every step of the way.
-
Quick to get started, easy to integrate, and excited to be part of your journey.
-
Adaptable and easy to work with, we will follow your SOPs or help you create new ones.
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Always looking for better ways to support your customers and make things run smoother.
-
Proven experience and leadership in customer support and operations — we’ve done this before, and we’re really good at it.
-
Clear, honest communication — no buzzwords, no runaround, just real talk and real results.
-
Experts in customer support who love what we do and are here to make your service shine.
-
Focused on creating great experiences that your customers will actually remember (in a good way).
Meet the Founder!
Hi, I’m Silvina — so glad you’re here! With over 10 years of experience in customer support, I’ve had the chance to work with teams of all sizes, helping them build stronger connections with their customers. I’m well-versed in platforms like Shopify, Gorgias, Re:amaze, and more, and I’m excited to bring that knowledge to support you and your team in creating standout customer experiences.
This is what our clients are saying about us!